Covid-19 update

HB Ortho patients in treatment

Update as at 24th March 2020

As of the 23rd March 2020 the Ministry of Health have advised that all non-essential dental care should be ceased immediately. This means that, for now, all orthodontic appointments are cancelled. We want to keep you and your family safe.

We thought we’d answer a few questions below.

What does this mean for my treatment?
We’re fortunate that orthodontic treatment, as a rule, continues while you’re away from the clinic. You’ll still get a great result, but it may take a little longer. We will contact patients at a later date to see how treatment is progressing.

Elastics: Keep wearing them as instructed.
The teeth will continue to move/straighten. If you have any concerns about where your teeth moving in the wrong direction, please stop your elastics and leave us a message 06 877 1450 or email us a photo of your teeth when your back teeth are biting together.

What happens if I run out of elastics or wax?
We have left some attached to our front door. Please only take 2 packets.

What if I have an emergency?
We are only permitted to see patients who have a significant emergency.
Please note that broken brackets will not be replaced.
For any immediate concerns or emergencies please contact 

General Reminders:

  • Almost all damage is done while eating so please be careful about the types of food you eat and the way in which you eat them.
  • Avoid sticky or hard sweets – these get stuck around the braces, are hard to clean off and they are full of sugar that will lead to marking of the teeth and decay.
  • Keep sweet and carbonated (fizzy) drinks to a minimum because of their very high sugar content. Eg. Coca-cola, Red Bull, V etc.
  • Cut hard food into small pieces (i.e. carrots and apples).
  • Avoid pork crackling, hard toast, lollies, candy canes, nuts or hard biscuits.

If you have any major concerns, please leave us a message 06 877 1450 or email us on We will get back to you within 48 hours.

Please check our website and facebook page for any updates.

Keep safe!

From the Team at HB Orthodontics.